The Illinois Council of Health-System Pharmacists (ICHP) promotes the practice of Patient-Centered Care.

Pharmaceutical Care is the responsible provision of medication therapy for the purpose of achieving definite outcomes that improve a patient's quality of life. It involves processes through which a pharmacist collaborates with a patient and other health professionals in designing, implementing and monitoring a therapeutic plan that will produce specific patient outcomes. These outcomes are 1) cure of disease, 2) elimination or reduction of a patient’s symptoms, 3) arresting or slowing of a disease process, 4) prevention of a disease or symptom.

Patient-Centered Care as part of the patient - pharmacist relationship focuses all aspects of Pharmaceutical Care on the patient.  Pharmacists establish relationships with patients to ensure the appropriateness of medication therapy and patients’ understanding of their therapy, and to monitor the effects of that therapy1.  The Picker Institute identified patient centered care goals for the year 2015, which included but are not limited to2:

  • Encourage patients to share in decision-making
  • Enable patients to direct their care
  • Include the patient’s perspective as a priority in policy and planning
  • Train healthcare professionals to support patients
  • Promote joint contracting between patients and care-providers for care and prevention in diabetes
  • Provide healthy living skills education
  • Anticipate late life care needs

ICHP recognizes that Patient-Centered Care practiced in conjunction with Pharmaceutical Care should be provided in any health care system and/or model. ICHP encourages pharmacists in all practice settings to implement Pharmaceutical and Patient-Centered Care to the best of their abilities.

1ASHP Statement on the Pharmacist’s Role in Primary Care.  Medication Therapy and Patient Care: Specific Practice Areas-Statements, 291-3. <>

2Patient-Centered Care 2015, Institute for Alternative Futures for the Picker Institute; 2004

Revised 10/2015